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Tenant Relation Staff

PT Bali Utama Cakrawala – Discovery Mall Bali is looking for the most suitable candidates for Tenant Relation Staff located in Bali with the details:

 

Role Objectives:
Tenant Relation Staff will directly report to the Assistant Tenant & Costumer Relation Manager. Responsible for ensuring tenant compliance with lease terms, memorandum of agreement, company house rules and regulations. Managing tenant focused services and coordinating assigned activities with other departments.

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Requirements:

  1. Bachelor's degree in any major

  2. At least 2 years working experience in tenant relations or equivalent position

  3. Excellent English communication skills

  4. Excellent interpersonal and customer service skills

  5. Excellent Analytical and problem-solving skills

  6.  Excellent Multitasking and organizational skills

  7. Ability to answer a high volume of calls and/or emails daily

  8. Attentiveness and patience

  9. Excellent Time-management skills

  10. Willing to be placed in Bali

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Responsibilities:

  1. Being the Discovery Mall Bali Representative to maintain good relations with tenants

  2. ensuring tenant compliance with lease terms, memorandum of agreement, company house rules and regulations

  3. Resolve tenant’s concerns, questions, and complaints with coordinating to supervisor or related department

  4. Refer issues and questions to managers if necessary

  5. Perform a variety of administrative tasks including researching, compiling, and preparing reports and documentation on program activities, evaluate the tenant service options; recommend improvements and modifications; and maintain a recordkeeping system

  6. Performs related duties as assigned.

Event Coordinator

PT Bali Utama Cakrawala – Lv8 Resort Hotel is looking for the most suitable candidates for Event Coordinator located in Bali with the details:

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Role Objectives:
Event Coordinator will directly report to the Assistant Branding & Creative Manager. Responsible for providing a supportive role to the event planning team by contacting vendors, manage the event venue and supporting with the set-up, execution, and cleanup of an event. Also create promotional videos and advertisements to spread awareness about commercial events to the public.

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Requirements:

  1. A Bachelor’s degree in event management, hospitality management, marketing, communications, or a related field is preferred but not necessary

  2. 2 years of experience in event planning or coordination, from entry-level positions to mid-level or senior roles

  3. Proficiency in event management software and tools such as customer relationship management (CRM) systems

  4. Strong organizational skills, including the ability to manage multiple tasks, prioritize effectively, and meet deadlines

  5. Experience working with event planners, with a focus on problem-solving and decision making 

  6. Experience with events related to sponsorships, fundraising, entertainment can enhance eligibility

  7. Experience in managing budgets and tracking expenses

  8. Proficiency in English spoken and written

  9. Knowledge of social media

  10. Willing to be placed in Bali

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Responsibilities:

  1. Plan and organize events from start to finish, including establishing event objectives, developing event concepts, creating timelines, booking venues, and coordinating logistics (such as food & beverage and audiovisual requirements)

  2. Create and manage event budgets, track expenses, and ensure that all costs are within allocated limits

  3. Coordinate with vendors and suppliers, such as decorators, caterers, and transportation providers, throughout contract negotiation and delivery of services

  4. Promote and market events by developing marketing strategies, creating event collateral, utilizing social media and online platforms, and coordinating with public relations and marketing teams

  5. Handle registration and manage attendees, including ticketing, sending invitations, managing guest lists, and ensuring a seamless check-in process for special events

  6. Take charge of on-site event management on the day of the event by overseeing all logistical aspects, managing event staff, and coordinating speakers or performers

  7. Stay on top of risk assessment and contingency planning by developing risk management plans, managing insurance coverage, and applying for necessary permits

  8. Conduct post-event evaluation and follow-ups, assessing the event’s success by collecting feedback, analyzing available data, and preparing post-event reports

  9. Create promotional videos and advertisements to spread awareness about commercial events to the public

  10. Coordinate with related department for the success of the event

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